At Shubhayam Ayurveda (“we,” “our,” or “us”), your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By accessing or using the Shubhayam Ayurveda website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Identification Information:
- Name, email address, phone number, postal address, date of birth, and other contact details you provide when creating an account, placing an order, or subscribing to our newsletter.
b. Payment Information:
- Billing details such as credit/debit card information, bank account details, and transaction history necessary for processing payments securely.
c. Demographic Information:
- Preferences, interests, and other data you voluntarily provide to help us tailor your experience.
d. Website Usage Data:
- Information collected automatically through cookies and similar technologies, including IP address, browser type, operating system, pages visited, and time spent on our website.
e. Communication Data:
- Information you provide when contacting customer support, participating in surveys, contests, or providing testimonials.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including payment processing and delivery.
- Communicate with you about your orders, account, and customer service inquiries.
- Personalize your experience by tailoring content and product recommendations.
- Send you promotional materials, offers, and newsletters, only with your consent.
- Conduct market research and improve our products, services, and website functionality.
- Ensure compliance with legal obligations and protect against fraud and unauthorized transactions.
- Maintain the security and integrity of our website and services.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. These technologies collect non-personal information such as IP addresses and browsing behavior.
You can control cookie preferences through your browser settings, but disabling cookies may affect your experience on our website.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, such as payment processors, shipping companies, and marketing partners. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Shubhayam Ayurveda, our users, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions included in those emails or by contacting us.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Cookies: You can manage or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. The updated policy will be posted on our website with the revised effective date. We encourage you to review this page regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: info@shubhayamayurveda.com
Address: Shubhayam Ayurveda, Office No. 7, Rudraksh Apartment, Opp. Dhruvini Hospital, Ashanagar, Navsari, Gujarat, 396445.
Phone: +91 9512812898